TERMS OF SERVICE

Last Updated: December 6, 2025

These Terms of Service ("Terms") govern your use of the website wemakegrowthsimple.com (the "Site") and services provided by Elite Mavens Consulting ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

1. ACCEPTANCE OF TERMS

By using our Site or services, you confirm that:

  • You are at least 18 years old

  • You have the legal capacity to enter into a binding agreement

  • You agree to comply with these Terms and all applicable laws

If you do not agree to these Terms, do not use our services.

2. SERVICES DESCRIPTION

Elite Mavens Consulting provides marketing automation services, including but not limited to:

  • Lead capture and management systems

  • Automated follow-up sequences

  • Calendar booking and appointment scheduling

  • Customer relationship management (CRM) setup

  • AI-powered communication tools

  • Website and funnel development

All services are provided using the GoHighLevel platform and related technologies.

3. SERVICE AGREEMENT AND PAYMENT TERMS

Setup and Monthly Fees

  • Setup Fee: Starting at $2,500 (one-time payment)

  • Monthly Management: Starting at $500/month (recurring)

  • Exact pricing is determined based on your specific needs and will be confirmed before service begins

Payment Processing

  • All payments are processed securely through Stripe

  • By providing payment information, you authorize us to charge the agreed-upon fees

  • Setup fees are due upon contract signing

  • Monthly fees are billed on the 1st of each month

Billing and Invoicing

  • You will receive an invoice for all charges

  • Payment is due within the timeframe specified on the invoice (typically immediate for setup, monthly recurring for management)

  • Failure to pay may result in suspension or termination of services

Late Payments

  • Late payments may incur a fee of 1.5% per month (18% annually) or the maximum rate permitted by law

  • We reserve the right to suspend services for accounts with overdue balances

4. CANCELLATION AND REFUNDS

Client-Initiated Cancellation

  • You may cancel monthly services at any time by providing written notice to [email protected]

  • Cancellation takes effect at the end of the current billing period

  • No refunds will be issued for partial months of service

  • Setup fees are non-refundable after work has commenced

Our Guarantee

  • If your system does not book at least one qualified appointment within 30 days of launch, we will refund your setup fee

  • This guarantee applies only to the initial setup fee

  • To request a refund under this guarantee, contact us at [email protected] with details

Service Termination by Us

We reserve the right to suspend or terminate your access to our services if:

  • You violate these Terms

  • You fail to pay fees when due

  • You engage in fraudulent or illegal activity

  • You misuse our services in a way that harms us or others

5. YOUR RESPONSIBILITIES

You agree to:

  • Provide accurate and complete information

  • Maintain the security of your account credentials

  • Notify us immediately of any unauthorized use of your account

  • Use our services only for lawful purposes

  • Comply with all applicable laws and regulations

  • Not use our services to send spam or unsolicited communications

  • Not attempt to reverse engineer, hack, or interfere with our services

6. INTELLECTUAL PROPERTY

Our Property

All content, features, and functionality of our services, including but not limited to:

  • Website design and layout

  • Text, graphics, logos, and images

  • Software, code, and automation workflows

  • Proprietary processes and methodologies

remain the exclusive property of Elite Mavens Consulting and are protected by copyright, trademark, and other intellectual property laws.

Client Content

You retain ownership of any content you provide to us (business information, logos, copy, etc.). By using our services, you grant us a license to use this content solely for the purpose of delivering our services to you.

Work Product

Upon full payment, you receive a license to use the systems and automation we build for your business. However, the underlying templates, processes, and methodologies remain our intellectual property.

7. THIRD-PARTY SERVICES

Our services integrate with third-party platforms including:

  • GoHighLevel (CRM and automation platform)

  • Stripe (payment processing)

  • Various communication and marketing tools

Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the actions, policies, or practices of third-party services.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Service Provided "As Is"

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

No Guaranteed Results

While we strive to deliver excellent results, we do not guarantee:

  • Specific increases in leads, sales, or revenue

  • Uninterrupted or error-free service

  • That our services will meet all of your specific requirements

Liability Cap

Our total liability to you for any claims arising from our services shall not exceed the total amount you paid us in the 12 months prior to the claim.

Excluded Damages

We are not liable for:

  • Indirect, incidental, special, or consequential damages

  • Loss of profits, revenue, data, or business opportunities

  • Damages resulting from third-party services or integrations

9. INDEMNIFICATION

You agree to indemnify and hold harmless Elite Mavens Consulting, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of our services

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Your violation of applicable laws or regulations

10. DISPUTE RESOLUTION

Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

Informal Resolution

Before filing a formal claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally.

Arbitration

If informal resolution fails, any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Small Claims Court

Either party may pursue claims in small claims court as an alternative to arbitration.

Class Action Waiver

You agree to resolve disputes on an individual basis only and waive any right to participate in class actions or class arbitrations.

11. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Site. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

We will make reasonable efforts to notify you of material changes via email or through our services.

12. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

13. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any service agreements you sign, constitute the entire agreement between you and Elite Mavens Consulting regarding our services.

14. CONTACT INFORMATION

For questions about these Terms, contact us:

Elite Mavens Consulting
3400 W Stonegate Blvd
Arlington Heights, IL 60005

Email: [email protected]
Phone: (347) 536-2898


By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.